Businesses are the fastest trend changers in the world. As they continue to adapt and evolve, the landscape of communication tools has also expanded exponentially. Only a few decades ago, all small and large businesses depended on emails and landline calls to expand their customer arena. However, within the last 20 years, we have witnessed a rapid transformation towards social media and tweets for mass marketing.
Yet, amidst all the flashy innovations, an often underestimated tool drives impactful communication and marketing strategies – SMS for text messaging! Even though being old school, this strategy still produces 217.33% more successful engagements than other methods. So, here are your top ten SMS solutions for 2023 that you can use to give your business that much-needed boost. Let’s go through them together below!
Top 10 SMS Solutions For Your Business
SMS tools are one of the best products of automation. However, with so many options, picking the best one can take time and effort. This blog compiles the top 10 SMS solutions for you. Go through them and pick out the best one that suits your needs.
1. Text4Biz
Text4Biz is your one-stop shop for all SMS texting and marketing services. It provides a simple messaging tool for marketing your business and offers team connectivity, connection build-up, and widespread communication – internally and externally.
What sets it apart is its user-friendly interface. It helps even first-timers set their profiles and get results in no time. But here’s the real game-changer – personalization. Text4Biz doesn’t just send generic messages into the digital abyss; it crafts tailored, personalized texts that resonate with your audience.
Some special services offered by Text4Biz include
- Prompt assistance via two-way communication
- Text message automation
- Focused SMS marketing and business communication
- Easy communication with teammates
- Voice calls and forwarding
- SMS surveys to enhance engagement
2. Textedly
If you have just started a small-scale business and have yet to learn what to do or are on a tight budget to handle things, Textedly is your place to go! This SMS solution has everything for everyone.
Starting with the bronze plan, Textedly comes with 12 different plans to suit your business needs. The bronze plan offers 1000 messages, unlimited contacts, and scheduled texts for only $26. On the other hand, the highest plane can go as high as the champion plane. For $2800, you can get 240,000 messages monthly. The best part about Textedly is that it allows keyword-based research, marketing analysis, and marketing campaigns. These features help the business understand its target population and how each keyword benefits them. You get one custom keyword for the bronze package, whereas the highest plan –Champion– offers 50 per research.
3. ClickSend
ClickSend stands out as a powerhouse in business communication with its top-tier SMS solutions. With a high-speed inbuilt system, this SMS platform can send up to 4800 messages per minute. This service allows users to use customizable sender IDs, perform real-time status monitoring, and carry bulk SMS campaigns from CSV or Excel files.
Its transparent pricing model sets ClickSend apart – no startup or monthly fees, just pay-as-you-go. Inbound messages are complimentary, and outbound costs decrease as your monthly message volume increases.
Other standout features include:
- AI-powered text generator
- Two-way text campaigns
- Messaging and engaging analytics
- Social media messaging
4. EZ Texting
Paired with Shutterstock integration, EZ Texting is a great SMS platform. Not only does it allow texting campaigns to reach your inbox, but it also provides digital marketing campaigns on social media with flashy posts. Hence, giving a two-way process to increase sales and engagement for your business.
This SMS platform offers four plans for all suitable business models – Launch, Boost, Scale, and Enterprize. Each plan has features like incoming messages, phone and chat support, built-in image editors, signup forms, and growth tools like QR codes.
You can choose your plan based on how many users you need and how many keywords you want to use. The only downside to EZ Texting is that they don’t offer voice services.
5. Trumpia
If you are looking for popular SMS solutions that work with A-list companies, Trumpia is your answer. Having a widespread clientele like Jamba Juice, Chick-fil-A, and Omni Hotels & Resorts, this platform provides the best SMS services to its users.
This platform offers robust messaging packages with additional features like drip campaigns, link tracking, dynamic targeting, and data capturing. For $94, you can get 3000 SMS, 15000 emails, and 24/7 customer service for 365 days. The premium packages may include real-time targeting, auto campaigns, and behavior tracking. So, whether you nurture leads or announce a flash sale, the platform ensures each message hits the right note. This integrated service makes your audience feel like they are conversing with your brand one-on-one
6. Podium
Podium is one of the best message-regulating platforms when it comes to customer relationship management. Ideal for both – small and large businesses – this communication tool provides focused customer reviews and feedback that will help your business grow.
The interface of the platform is planned in a way that integrates all the incoming messages in a single SMS box. This layout saves you the hassle of clustered reviewing. Each marketing plan offers email, text, and social media marketing. However, additional features come with advanced pricing and monthly plans starting from $289.
7. Zendesk
One step ahead – Zendesk not only provides advanced text marketing covering your sim inbox. It also covers social texting platforms like WhatsApp, Facebook Messenger, and Apple Business Chat. This SMS solution caters to customer support services and external communications. Suited for both big corporations and start-ups, this platform seamlessly integrates live chat into any Shopify site. Moreover, the Zendesk sidebar app ensures swift processing of refunds and cancellations, simplifying tasks for a hassle-free experience.
8. SlickText
SlickText is a keyword-centred platform that uses keyword campaigns through SMS marketing to gather and engage customers. With a quick-setup toolkit, SlickText earns a solid 8.4/10 for its affordable and accessible text message marketing service.
The platform also allows you to organize text-to-win contests, distribute mobile coupons with individual codes, and establish a comprehensive loyalty rewards program. SlickText’s user-friendly interface enables scheduling messages in advance for optimal customer reach. With explicit tutorial videos and responsive support, SlickText caters to businesses of all sizes and budgets.
9. SimpleTexting
Not as simple as the name says, SimpleTexting offers complex SMS solutions to its users with unlimited customer keyword research. This business communication tool utilizes SMS as well as MMS marketing strategies. The hallmarks of their campaigns use features like
- Extended messaging
- Group texting
- Trigger-based messaging
- Analytics
- Autoresponders
- Scheduled texts
SimpleTexting has you covered if you want to gather customer feedback through text messages. They offer text polls for this purpose. What’s more – Simple Texting provides a handy feature called self-cleaning number lists. This nifty tool takes care of removing inactive or invalid phone numbers automatically. So you won’t have to worry about managing these numbers yourself anymore!
10. Send Pulse
SendPulse is another digital marketing tool for businesses to easily create and send newsletters, personalized emails, and customized text messages. This platform is best if you want a marketing solution for international customers. It allows SMS campaigns to be sent to over 1,000 mobile network operators in 200 countries, supporting Unicode characters for messages in any language.
Unlike traditional pricing plans, Send Pulse charges a fixed rate for bulk text messaging. The cost varies by country, with a rate of 2.2 cents per message from the United States. The platform offers SMS features like analytics to track campaign effectiveness, an API for developers, and unsubscribe links.
Conclusion
Finding the right SMS solution is critical in the dynamic world of business communication and marketing. From personalized campaigns to global reach, these 10 SMS solutions have unveiled the best tools for your needs. So, are you ready to elevate your outreach game? Look no further—give Text4Biz a spin! Its user-friendly interface and powerful features make it the game-changer your business deserves. With Text4Biz – click, sign up, and transform how you connect with your audience today!
