- FEATURES
- CHAT
- SMS
- COLLABORATION
Two-Way conversations with SMS chat
Deliver brief responses to urgent questions with our Two-Way SMS chat panel.
Sound alerts for new texts
Never omit an essential message with sound signals for new texts.
Seek old messages
Seek SMS chat logs if you need to discover antique messages with information.
Elective electronic mail indicators
Prompt optionally available electronic mail signals approximately new inbound text messages.
Respond fast for your customers, personnel & leads
Customer service thru SMS chat
Our SMS chat enables you to right away cope with your clients’ queries and support issues as they textual content them in.
Keep time with SMS templates
Never write the identical message ten or loads of instances. Quick create a template and ship the identical message time and again.
Speak with body of workers in the field
Music each message with SMS reports
The transport repute of each online textual content message is kept up to date; use SMS reporting to analyse and improve your SMS communications.
The benefits of the usage of Two-Way SMS
Believe it or no longer, maximum customers without a doubt need to communicate with organizations. The fantastic aspect approximately Two-Way SMS is the reality that you may actively interact together with your prospects and customers. Here are some ways wherein you can advantage from Two-Way texting:
Real-time conversation
No delays or interruptions. All of your texts will be added immediately, accordingly permitting you to observe up in a well timed manner.
Enhance customer service
Two-manner SMS offerings make it less complicated for agencies to offer convenient and personal customer service.
Inspire product opinions
Two-Way SMS chat makes it easier for clients to speak. You could follow up a transport fame textual content with a product evaluation request due to the fact the recipient will realise what you are speak me approximately.
Genuinely pay attention for your customers
Text messaging is a two-way road. The Text4biz SMS Chat is designed to enhance patron engagement.
Learn the way agencies like yours use Text4biz
Here is how the Text4biz commercial enterprise texting platform is helping corporations every day to grow their sales and improve their productivity.
CASE STUDY
“Text4Biz is now an integral a part of our enterprise. Within the primary text again in 2020, we knew this was the right solution.”
Discover how the biggest food corporation in the global improved worker conversation with SMS.
CASE STUDY
“Not only did text4Biz increase our sales conversion ratio, but it has also helped us connect with our customers more personally.“
Find out how the US-based children’s clothing company improved its communications and conversion rates with Text4Biz .
CASE STUDY
“With the implementation of Text4Biz , we experienced a zero effort, highly reliable and stable service that helped us to bring our product to the next level.“
Discover how Loomion uses text messaging to effectively keep board members up to date.
Business text messaging FAQ
Haven’t found what you were looking for?
Most business humans view SMS messages as singular messages, but most present day clever-phones now display texts as conversations. This gives groups new opportunities to attain out and have interaction with their clients and employees.
Two-Way textual content messaging may be extraordinarily powerful in setting up SMS marketing campaigns, encouraging potentialities to take action, acquiring opinions and growing engagement.
Here’s how you may use our Two-Way SMS chat feature:
Step #1: Log in to your Text4biz account or sign up for a brand new account. Navigate to SMS Chat.
Step #2: all your two-way SMS chats could be displayed within the dashboard. You may open a brand new chat via clicking on the brand new Chat button on the upper left facet of the display screen. Type in a number of or select a call from your contact list. Click start.
Step #3: if you want to continue an older communique, you may achieve this by certainly clicking on the touch’s name. All your text messages are properly saved inside the two-way SMS chat device.
If the textual content message become efficiently brought, you may see a inexperienced tick icon subsequent to it. Pending texts have a plane icon, and failed deliveries are displayed with a pink image.
Of path! You may insert SMS templates or tags from the bottom right aspect of the display (below the ship button) to keep time.
The two-way SMS chat lets in you to clear out thru your messages with the aid of date or by using keyword. You can also browse for precise conversations the use of the search container above your contact list.
The SMS chat tool lets in you to turn sound notifications on and rancid. You may additionally download your verbal exchange history, upload numbers to your touch lists or close a chat using the wheel icon at the right facet of the display screen.
Strive our completely featured business texting platform today
Grow revenue and improve engagement charges by means of sending personalized, action-driven texts on your customers, body of workers, and providers.