Relaxed textual content messaging

Enhance the client experience and get treasured feedback on your services immediately and from any target market with our clean-to-use but effective SMS survey tool.

Secure text messaging

At ease facts switch

All our sites and web offerings are secured with SSL / HTTPS.

We cost your privateness

We will never percentage or promote your records, texts or numbers.

Delete your data

In case you want you could delete all your information in a few clicks.

Use a at ease carrier for your SMS communications

You don’t need to fear approximately your information safety anymore when you’ve signed as much as Text4biz.

Your data is subsidized up 24 / 7 / 365

Within the not going occasion of a problem with one in every of our relaxed servers none of your information will be misplaced and your commercial enterprise will no longer be affected.

Each day server & internet site scans

The participate at ease carrier scans our internet site every day and appears for any exploitable weaknesses, permitting us to hold our safety as tight as feasible.

At ease bodily vicinity of servers

Our servers are placed in a cozy statistics middle in Europe, in restricted regions with genuinely no bodily get right of entry to to be had to third parties.

Secure billing & bills

Text4biz does now not save credit or debit card information in this website. All price records is securely saved with the aid of a 3rd-birthday party PCI-compliant payment gateway.

Learn the way organizations like yours use Tex4biz

Here is how the Text4biz business texting platform is assisting corporations each day to grow their sales and improve their productiveness.

The benefits of click on to text forms

Right here are six motives why you should permit your potentialities and customers to text you at once out of your website:
AICPA SOC

Soc 2 kind II Certification

Text4biz is SOC 2 type II certified. This confirms that our data safety practices, rules, tactics, and operations meet the very best safety general. Our statistics security application is also communicated in the course of the enterprise with the assist of Secureframe.

GDPR

GDPR

We cost our clients and their privateness rights. Considering that 2017, Text4biz c has devoted big sources to fully observe the eu statistics safety requirements set forth by the overall records protection regulation (“GDPR”). Please examine our dedicated GDPR web page for greater data about our security and compliance roadmap.

Organizational security

1/3-celebration penetration testing

We carry out everyday outside security penetration checks at the least annually using certified companies. The assessments involve excessive-degree server penetration tests and in-depth checking out for vulnerabilities within the utility. All diagnosed vulnerabilities are analyzed and remediated accurately.

Security awareness education

Our crew individuals are required to go through worker safety focus training masking industry-standard practices and information safety topics together with social engineering, phishing scams, and hackers.

Confidentiality

All crew contributors are required to signal and adhere to an industry-popular confidentiality agreement previous to their first day of labor.

Heritage checks

We carry out heritage tests on all new group participants according with local laws.

Soc 2 type II certification

Text4biz is SOC 2 type II licensed. This confirms that our statistics security practices, policies, tactics, and operations meet the highest safety fashionable. Our statistics protection application is likewise communicated during the organization with the assist of Secureframe.

Roles and duties

Roles and duties related to our information safety application and the protection of our client’s facts is properly described and documented. Our team contributors are required to check and accept all of the safety regulations.

1/3-birthday celebration audits

Our corporation undergoes impartial third-party exams to test our protection and compliance controls.

Infrastructure protection

Records website hosting security

All our manufacturing information is hosted on OVHCloud bare steel servers. A majority of these databases are placed in France. On-line database backup is hosted on Google Cloud Platform, located inside the u.S.. Offline database backups are hosted on Amazon net services, positioned inside the u.S.A., and are issue to our information retention policy.

Enterprise continuity and disaster healing

We use our facts website hosting issuer’s backup services to reduce any hazard of information loss in the event of a hardware failure. We utilize tracking offerings to alert the team in the event of any screw ups affecting users.

Vulnerability scanning

We perform vulnerability scanning monthly and actively reveal for threats to make certain comfy usage of our offerings.

DDoS prevention

All requests to our infrastructure are routed thru Cloudflare’s CDN network, which is built to resist complicated and huge DDoS assaults.

Logging and tracking

We actively reveal and log various cloud services.

Encryption in transit

Our software makes use of industry-widespread transport Layer protection (TLS) to create a comfy connection. This includes all data sent among the internet, computer, iOS, and Android apps and the Text4biz servers. There may be no opportunity to connect with Text4biz with out TLS. The minimum supported model of TLS is 1.2. All connections are made securely over HTTPS.

Software infrastructure security

All of our services are hosted with OVHCloud, the biggest website hosting company in Europe. They appoint a strong protection program with more than one certifications. For extra information on our provider’s security strategies, please visit OVHCloud safety.

Encryption at relaxation

All databases are encrypted at relaxation to protect the data of our customers from unauthorized access.

Incident response

We have a manner for managing information safety occasions which incorporates escalation procedures, rapid mitigation, and conversation.

Get right of entry to protection

Permissions and authentication

Access to cloud infrastructure and other touchy gear is restrained to authorized employees who require it for his or her function. Where available we have single sign-on (SSO), 2-element authentication (2FA).

Password requirements

All team participants are required to stick to a minimum set of password necessities and complexity for get entry to.

Quarterly access evaluations

We carry out quarterly get entry to evaluations of all team participants with get admission to to sensitive structures.

Least privilege get right of entry to manage

We comply with the principle of least privilege with recognize to identification and access management. Because of this personnel are most effective granted get entry to to production infrastructure or tooling if their process role calls for it. The entire access to manufacturing infrastructure or purchaser facts is monitored.

Password managers

All company-issued laptops make use of a password manager for group individuals to manage passwords and hold password complexity.

Seller and danger control

Annual chance assessments

We go through at least annual danger assessments to perceive, analyze and mitigate any capability threats, along with considerations for fraud. As soon as a hazard is identified, Text4biz makes all possible steps to remediate any threats to protect our software gadget and consumer records.

Vendor and hazard management

Our provider providers go through a thorough security assessment as part of the evaluation method after which go through normal SOC1, SOC2, and/or ISO/IEC 27001 audits thereafter. Inside the event, those audits have cloth findings, which present dangers to Text4biz or our customers, we paintings closely with the seller to track their remediation efforts until the difficulty has been resolved.

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