- FEATURES
- SMS
Text message tracking & reviews
Tune text messages across the globe with close to-immediately shipping notifications, permitting you to maintain track of each communique you send.
Live transport reviews
Text4Biz tracks the shipping of every message in actual time.
Campaign success reviews
Smooth-to-read fulfillment reports for all of your campaigns.
Month-to-month e-mail report
Monthly account precis introduced straight for your electronic mail inbox.
Properly evaluation of your Text4bIZ account
Take a look at receipt of texts to see in the event that they had been study. Study your KPIs, respond costs and keep an eye for your commercial enterprise texting fees.
Manipulate your cellular marketing charges
Reveal fees associated with all sub-money owed and optimise your SMS advertising budgets.
Display crew participants’ utilization
Reveal staff usage and perceive wherein they can talk with clients more successfully.
Export file information to a CSV or Excel
Export your record statistics and use it to your own documents and applications.
SMS tracking & reporting improves your commercial enterprise tactics
As with all advertising and marketing approach, it is vital to song the results of your SMS marketing. This will assist you’re making better choices and generate new or repeat clients. Underneath are the primary blessings of text message monitoring and reporting:
Section your target audience
Segmentation way making sure that your subscribers get hold of the messages which might be most relevant to them. This makes the difference between spam and information. SMS reporting and analytics equipment can help you dig deeper into what makes your clients tick.
Enhance your timing
They say timing is the whole lot. That is especially real for text message advertising and marketing and enterprise texting. You need to make sure that your texts are despatched at opportune times. SMS reporting and analytics equipment will assist you locate the proper times to send texts to subscribers.
Higher manipulate your account
With regards to account control, the economic statements and sub-money owed sections are undoubtedly the maximum vital. You can view targeted reports of the hobby and spending of each sub-account, in addition to monetary facts for each day and text message despatched.
Find out how corporations like yours use Text4Biz
Right here is how the Text4Biz enterprise texting platform is helping agencies every day to develop their sales and improve their productivity.
CASE STUDY
“Text4Biz is now an integral a part of our enterprise. Within the primary text again in 2020, we knew this was the right solution.”
Discover how the biggest food corporation in the global improved worker conversation with SMS.
CASE STUDY
“Not only did text4Biz increase our sales conversion ratio, but it has also helped us connect with our customers more personally.“
Find out how the US-based children’s clothing company improved its communications and conversion rates with Text4Biz .
CASE STUDY
“With the implementation of Text4Biz , we experienced a zero effort, highly reliable and stable service that helped us to bring our product to the next level.“
Discover how Loomion uses text messaging to effectively keep board members up to date.
Often asked questions
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Text4bIZ offers important account insights through its SMS monitoring & Reporting function. Right here’s how you could view and use your account records to similarly your SMS advertising and marketing efforts:
Step #1: Log in to your Text4Biz account or register for a brand new account. You should purchase credit and send a few textual content messages to populate your charts and document sheet.
Step #2: get entry to the feature from the dashboard’s menu, Reporting -> overview, to view the facts summary for all of your bills. Text4Biz SMs records are updated every 24 hours.
You may download the record in PDF shape or change the time period that you would like to show information for.
Step #three: you could take a look at out specified facts about your account from the Messaging Stats, name Forwarding Stats, economic Statements and Sub-debts data.
There are many metrics that you can track, but here are the most important ones:
Shipping price: the percentage of messages brought to your subscribers list. A transport fee below ninety% have to be a caution sign.
Decide-in & choose-out fees: the share of folks that subscribe or unsubscribe from your SMS marketing campaign. If too many people begin opting out at the identical time, it might be time to rethink your marketing method.
Reply charge (via listing phase): the percentage of individuals who spoke back to a textual content. For extra correct statistics, you may phase your distribution lists and examine which one had the best reaction fees.
Failure rate: the percentage of messages that didn’t supply due to people converting numbers or vendors blocking off messages.
Help price: clients will every so often use assist key phrases (such as ‘help’ or ‘help’) to request assistance. The assist charge is a great indicator of an issue together with your content.
From Text4Biz SMS tracking and reporting evaluate tab, you could view the wide variety of despatched and acquired messages, transport and reply quotes, fees and payments and product utilization (online, API, e-mail to SMS, distribution lists, and so on.) across the entire account or for specific bills.
From the Messaging Stats tab, you may view special charts with texting facts for the entire yr. The financial Statements tab will display targeted information about your balance, costs and rate type in the shape of an organised listing.
Ultimate, the Sub-debts tab will give you greater facts approximately the interest of team members. The sub-debts review list suggests the variety of sent and obtained messages, shipping and reply costs and prices for each account. Clicking on a person will pull out detailed statistics approximately the sub-account.
Monitoring text messages from group members is extraordinarily easy.
Absolutely navigate to the Account -> Sub-bills tab and click on on a group member’s account.
Despatched and acquired SMS messages will be displayed below the account information.
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