TOLL-FREE TEXTING
Send SMS using a toll-free number.
Use a verified toll-free number to conduct two-way conversations with your customers in the United States and Canada while distributing SMS marketing campaigns, alerts, and reminders.
Utilizing a reputable toll-free number, send SMS
With a single, verified toll-free number, you can streamline customer interactions and foster trust in the US and Canada while adhering to the industry trend of moving all SMS traffic to 100% registered.
Sending SMS to one or thousands of recipients in the US and Canada with a reputable, toll-free number builds a solid business identity.
To stop network operators from blocking or flagging your SMS traffic, register your brand and SMS campaign use case.
For texting, you ought to select a toll-free number if:
- You want to use an 8XX number to send and receive text messages.
- Either you or your company lack an EIN, or you are a sole proprietor.
- One of the forty-three types of toll-free campaigns fits your use case.
- You intend to send marketing campaigns, alerts, or reminders via A2P SMS traffic.
- You intend to use the same number to send messages to both the USA and Canada.
- By adding SMS traffic to the whitelists of the US and Canadian messaging aggregators, you can guarantee delivery.
How to send text messages using a toll-free number
You need to take four easy steps to complete the toll-free verification form before you can send business SMS traffic to North America.
Open an account and purchase credit
Using Text 4 Biz to use your business email address only requires a few clicks.
Obtain a free phone number
You must pay $10 a month for a toll-free number after opening a Text 4 Biz account.
Obtain a trademark
To confirm the connection between your brand and your company, submit your company details.
Activate your campaign.
Out of the 43 campaign types available, select the one that most closely matches your use case and include sample texts.
We obtain this data from you and forward it for approval to the messaging aggregator in the United States and Canada. With just a little work on your part, you can improve deliverability and make sure your SMS messages are compliant.
ESSENTIAL DATA
What details are needed in order to get a toll-free verification?
The following details are required when completing the toll-free verification form:
- The legal name, address, and phone number of your organization
- Your kind of organization
- The URL of your website
- An explanation of every SMS campaign
- Sample text messages for every campaign
- An explanation of the help, opt-out, and opt-in flows
Use cases for toll-free texting are prohibited
The most important guideline is to only text those who have specifically requested to receive texts from your business. In addition, the prohibited use cases for toll-free texting are listed in the table below.
financial services with a high risk
- Payday advances
- High-interest loans with a short term
- vehicle loans
- home loans
- loans for students
- Playing Poker
- Contest
- alerts for stocks
- The cryptocurrency
schemes to get rich quick
- Consolidation of debt
- Debt settlement
- Credit restoration initiatives
- Deceitful remote employment schemes
- Multiple tiers of marketing
Forgiveness of debts
- Programs for working from home
- speculative investment possibilities
- Debt accumulating or consolidation
Illicit activities or substances
- Tweed
- booze
- Vape or smoke?
Overall
- Phishing schemes or frauds
- misleading advertising
- erotica
- Derogatory or hateful remarks
Frequently requested inquiries
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When sending texts to the United States or Canada, industry-wide regulations now mandate toll-free verification. Your traffic will be marked as verified by the toll-free messaging aggregator once it has completed successfully. In an effort to combat fraud and spam, the industry is switching to 100% registered messaging traffic.
A toll-free verification code is required. You cannot skip it. Having your toll-free number validated will make it easier for people to receive your messages.
After utilizing the Text 4 Biz self-service web app to submit your application for toll-free verification, the Text 4 Biz team will check the completed form and send it to the messaging aggregator in a single business day.
Up to five weeks may pass during the approval process. Text 4 Biz is unable to accelerate the process because an outside toll-free messaging aggregator handles the approval.
As soon as there is any update regarding your application’s status, our staff will send you an email. Please check the toll-free verification overview page for updates in the interim.
The process of verification is cost-free. The monthly cost of a toll-free number is $10. Please visit our Pricing page to find out more about prices.
The most important guideline is to only text those who have specifically requested to receive texts from your business.
The 43 use cases listed below are currently supported by Text 4 Biz for toll-free texting.
The following are the main distinctions between a 10DLC and a toll-free number:
Version 1:
10DLC numbers:
– Exclusive to the United States.
– Requires a Tax ID or EIN.
– Involves brand registration and vetting with a one-time fee of $50.
– Requires campaign registration at a cost of $35 per quarter.
– Costs $10 per month for the number itself.
– Text traffic is whitelisted with mobile operators.
– Approval process can take up to 5 weeks.
– Supports 2-way SMS, MMS, and voice communication.
– Minimum initial credit required is $100.
Toll-free numbers:
– Applicable to both the United States and Canada.
– Does not require a Tax ID or EIN.
– Brand registration is free of charge.
– Campaign registration is also free.
– Costs $10 per month for the number.
– Text traffic is verified by the messaging aggregator.
– Approval process can take up to 5 weeks.
– Supports 2-way SMS, MMS, and voice communication.
– No minimum initial credit is required.
In an effort to combat fraud and spam, the industry is switching to 100% registered messaging traffic. It is required to register. You cannot skip it. Infractions will result in lost service, large fines, and blocked traffic.
Any SMS campaigns that break the rules may be suspended or blocked by Textmagic, the messaging aggregator, and U.S. carriers. If a campaign or brand is blocked, there are no reimbursements given.
Regretfully, it isn’t feasible. Existing toll-free verification forms from other suppliers are not supported by Text 4 Biz.
Test out our feature-rich platform for
business texting now.
and vendors will increase sales and boost customer engagement rates.