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IVR DESIGN
Deliver an Exceptional Customer Engagement and Drive Revenue
Create in a matter of minutes.
Modification in a matter of seconds
original solutions
Modules that just plug and play
Declaration
DTMF stands for "Key Press."
Individualized Salutations
Link Hook
Extended-DTMF
Dialogue
Return Call
Call Handoff
Contact number
Both the customer and your representative are called by the system. Additionally, communication between your customer and agent is now possible.
Indicators and notifications
Appearance extra expert by way of merging custom fields and sending customized texts in your clients.
Caller personalization in the IVR
Recording of Calls
Keep a record of every call you make, both inbound and outbound. To guarantee the highest quality standards, live call recordings can be stopped, resumed, and even saved to be listened to at any time.
Call Handoff
Transfer calls from anywhere at any time.
For those who are too busy to manage their phones professionally and need their calls directed to available professionals, call forwarding and transferring is an option.Use our module to transfer your live calls.
Make a Note
You are able to take thorough, pertinent notes.
This knowledge may come in handy later.
Incorporate Color Icons
For a particular task, you can make color tags that will serve as a reminder of the steps you need to take.
Greet your consumer with a “Hi Riya, Welcome to Sarv.com” to win them over.
Voice to Text
The addition of this tool sped up the process considerably. All you have to do is input the text, turn it into a voice recording, and you’re ready to go.
CASE STUDY
“Text4Biz is now an integral a part of our enterprise. Within the primary text again in 2020, we knew this was the right solution.”
Discover how the biggest food corporation in the global improved worker conversation with SMS.
CASE STUDY
“Not only did text4Biz increase our sales conversion ratio, but it has also helped us connect with our customers more personally.“
Find out how the US-based children’s clothing company improved its communications and conversion rates with Text4Biz .
CASE STUDY
“With the implementation of Text4Biz , we experienced a zero effort, highly reliable and stable service that helped us to bring our product to the next level.“
Discover how Loomion uses text messaging to effectively keep board members up to date.
Try our absolutely featured business texting platform nowadays
Develop revenue and enhance engagement rates by means of sending personalised, action-pushed texts to your customers, personnel, and suppliers.