maximum enterprise people view SMS messages as singular messages, however most modern-day smart–telephones now display texts as conversations. This offers organizations new opportunities to attain out and engage with their customers and personnel.

–way textual content messaging can be extraordinarily effective in establishing SMS advertising and marketing campaigns, encouraging possibilities to do so, obtaining opinions and growing engagement.

right here’s how you could use our two–manner SMS chat characteristic:

Step #1: Log in on your Text4biz account or sign up for a brand new account. Navigate to SMS Chat.

Step #2: all your two–way SMS chats might be displayed in the dashboard. you may open a brand new chat by using clicking on the brand new Chat button on the upper left side of the screen. kind in a number or select a name from your touch list. click on begin.

Step #3: if you need to hold an older communication, you could accomplish that by absolutely clicking at the contact’s name. all your text messages are correctly stored within the two–way SMS chat device.

If the text message turned into successfully introduced, you may see a green tick icon subsequent to it. Pending texts have a plane icon, and failed deliveries are displayed with a pink symbol.

Of direction! you may insert SMS templates or tags from the lowest proper aspect of the display (beneath the send button) to keep time.

the two–way SMS chat lets in you to filter out through your messages by way of date or by way of keyword. you can also browse for precise conversations the usage of the search box above your contact listing.

The SMS chat tool lets in you to show sound notifications on and stale. you could additionally down load your communication history, upload numbers on your contact lists or close a talk the use of the wheel icon on the right facet of the display screen.