Incoming text message automation

Create automated regulations for processing incoming textual content messages – along with automobile-replies and including subscribers to lists.

Incoming text message automation

Respond right away to senders

Ship automatic responses to anyone who contacts you.

Automate listing management

Automatically add senders to lists, based on their messages.

Get right of entry to accurate logs

Display and evaluation all policies and their associated actions.

Automate your responses and get in touch with management

Automation saves time while ensuring that your clients instantly get the proper reaction and your lists are appropriately updated based totally at the key phrases on your received messages.

1.Set up key phrases and define automation guidelines in Text4biz's clean-to-use web app.

2.Patron sends a textual content message in your private Text4biz digital wide variety.

Marketing

3.Consumer receives a direct computerized reaction and is added to the proper listing.

Text or voice replies, automobile despatched

Text message or voice call – the selection is yours. Pick the way you want your reaction to be delivered.

Keywords totally free

Ship focused responses with a non-public contact by way of selecting any keyword you like at no more fee.

Reorganise and edit lists at the pass

Organise your contacts into lists automatically primarily based at the keywords they send you.

Decide-out control

Any touch who unsubscribes receives eliminated out of your lists with our built-in automation rule.

How SMS automation can enhance your enterprise methods


Let’s take a better observe the principle blessings of textual content message automation:

Increase organisation availability

Message automation guidelines will allow you to answer to most textual content messages immediately, accordingly becoming available to customers 24/7. This is a big plus, in particular for begin-united states of americawhich can be exploring mass text messaging.

Reduce time and resource load

Message automation reduces the need for human intervention, therefore giving you extra time to manipulate, display and file your SMS advertising and marketing efforts.

Reduce the wide variety of errors

Human intervention is generally synonymous with errors. Message automation eliminates most human mistakes and improves the reliability and predictability of your text advertising efforts.

Learn the way businesses like yours use Text4biz

Right here is how the Text4biz business texting platform is helping agencies every day to grow their sales and enhance their productiveness.

Neighborhood devoted numbers available in 24 countries

If recipients ship you text messages, they simplest pay regular texting fees – at no additional cost to you.

Frequently asked questions

Haven’t discovered what you have been searching out?
Contact us now

Automatic SMS rules are easy to set-up, and they’ll prevent good sized time. Here’s our step-by way of-step procedure for growing message automation guidelines:

Step #1 – get entry to the automatic SMS Tab go to the services -> Automation guidelines tab. To use incoming SMS automation policies, you have to have at the least one Text4biz virtual SMS number. It’s miles had to make sure dependable -manner SMS.

Step #2 – installation Your key phrases keywords are unique words which you get hold of from your customers thru text messages and can be used to cause SMS automation policies. Before you installation your message automation policies, you have to create your key phrases. You could use common phrases which include ‘subscribe’ or ‘opt-in’ (for subscriptions), ‘stop’, ‘cease’ or ‘stopall’ (for opting out), ‘bargain’, ‘offers’ or ‘coupons’ (for special deals), ‘help’, ‘greater information’, ‘features’ and plenty of greater key phrases to create automation equipment on your commercial enterprise wishes.

Step #3 – developing Message Automation regulations Now that your key phrases are prepared, you may start working for your message automation guidelines.

Move back to the rules tab and click on on Create New Rule.
Select the account for which the guidelines can be saved, name your rule and choose the variety(s) in an effort to be laid low with your rule.
Pick out one of the key phrases that you have already configured to act as triggers on your rule.
You may pick out which nations your rule will goal. An empty area means that the guideline will paintings with all countries. Click on on preserve.
Now you need to select the type of automobile-reaction kind: text message, textual content-to-speech, audio broadcast or no computerized reply. Pick out ‘textual content message’ for now, and create your SMS.
You could use SMS templates and SMS tags for added customisation. You may additionally connect files for your automatic SMS.
Message automation regulations can be set to send most effective once according to unique sender by means of ticking the ‘cause rule only as soon as to new and unique numbers’ container.
Touch management moves. You can also create computerized moves for including or disposing of contacts from your list while an automated SMS is precipitated.
View the details of your new automatic SMS before saving. You may cross back a few steps to make adjustments, if wished.
Voila! Your first computerized SMS is ready.

In case you no longer require one in all your message automation policies for SMS advertising and marketing, you can delete it from the services -> Automation rules -> rules tab via clicking on the grey wheel icon and choosing Delete rule. Please take into account that deleted SMS automation guidelines can now not be recovered.

In preference to deleting an automatic SMS, you can edit and replace it by clicking on the Edit rule button. You may edit the whole lot from rule filters to the sort of auto-response so as to accept.

You shouldn’t permit automation rules run when they may be not wished. Let’s say you’re providing coupons inside the ultimate week of every month. There may be no want for the message automation rule to run in the course of the month. You may pause computerized SMS messages by using truely clicking on the gray wheel icon and clicking on Pause rule. To activate the rule, definitely click on on Resume rule.

The exceptional manner to make message automation easier is to create SMS templates ahead. You could do that from the Templates tab. Click on on New template to create and personalize your message. The following time you create an automatic SMS message, you may immediately import the text message template.

You may view all of the automatic SMS sent from the services -> Automation guidelines -> Logs tab. These logs also show the guideline that brought about the movement, fame and run time of the rule. Click on on the grey wheel icon to view greater details about the textual content message.

Try our absolutely featured enterprise texting platform these days

Grow sales and enhance engagement rates by using sending personalised, action-pushed texts for your clients, body of workers, and suppliers.

Scroll to Top

The ultimate list of Text4biz features